Shelter Advocate (Evening shift, 3pm-11pm)

Job Summary:

The Shelter Advocate in our shelter plays a crucial role in providing comprehensive support and advocacy services to survivors of domestic violence who seek refuge in our shelter. This position is responsible for creating a safe and supportive environment while helping survivors rebuild their lives and regain independence.

Key Responsibilities:

Crisis Intervention and Counseling:

- Provide immediate crisis intervention and emotional support to shelter residents.

- Conduct individual and group counseling sessions to address the trauma and emotional impact of domestic violence.

- Assist survivors in developing safety plans tailored to their specific needs.

Safety Planning:

- Perform safety assessments for shelter residents and develop personalized safety plans.

- Assist survivors in understanding their legal rights and options for protection orders.

- Monitor access to the shelter to prevent potential threats.

Case Management:

- Conduct a thorough intake assessment to understand the survivors’ situation, immediate needs, and long-term goals. This assessment should cover safety concerns, housing, financial stability, emotional well-being, legal issues, and any special considerations (e.g. cultural or language needs.

- Coordinate and facilitate access to essential resources, including medical and mental health services, childcare, and legal assistance.

- Assist survivors in setting goals and accessing appropriate services, including housing, employment, counseling, etc.

Shelter Operations:

- Ensure the shelter environment is safe, welcoming, and supportive for residents.

- Oversee the day-to-day operations of the shelter, including meal planning, security, and resident activities.

Support and Empowerment:

- Foster a sense of community among shelter residents through support groups, workshops, and activities.

- Encourage survivors to develop life skills, self-esteem, and independence.

Record Keeping and Reporting:

- Maintain accurate and confidential records of shelter residents and their progress.

- Prepare regular reports on shelter activities and outcomes for management and funding agencies.

Outreach and Education:

- Participate in community outreach efforts to raise awareness about domestic violence and available resources.

- Collaborate with local organizations to connect survivors with post-shelter support services. 

Qualifications:

- Bachelor's degree in Social Work, Psychology, Counseling, or a related field (Master's degree preferred).

- Certification as a Domestic Violence Advocate (CDVA) or work history equivalent preferred.

- Knowledge of domestic violence dynamics, trauma-informed care, and crisis intervention techniques.

- Strong interpersonal skills, empathy, and active listening abilities.

- Familiarity with local resources and services for survivors of domestic violence.

- Ability to work collaboratively with a diverse team and adapt to a fast-paced, ever-changing environment. 

This job description is intended to convey information essential to understanding the scope of the Shelter Advocate's role. It is not an exhaustive list of duties, and other duties may be assigned as needed to fulfill the mission and vision of our organization.

Penny Appeal USA’s Baitul Hemayah Domestic Violence Shelter is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences who share our commitment to ending domestic violence and promoting a safe and inclusive community.